Unsolicited, unwanted advertising eMail ("spam") has become a big problem. It's reached such proportions that most eMail services and Internet Service Providers (ISPs) have put some sort of blocking or filtering system in place.
Unfortunately they also often block eMail that you've requested. You might unexpectedly find you're not getting your Personal Trainers Online welcome email or member updates.
To keep receiving your Personal Trainers Online emails, here's how to "White List" us now, before your delivery is interrupted.
Of course, every eMail system is different. Below are instructions for some of the more popular ones. If yours isn't here, please contact your ISP's customer service for their instructions.
First, add the address: noel at Personal Trainers Online.co.uk (no gaps) to your address book.
Next, follow the instructions for your eMail provider or software listed below:
Many popular eMail programs, including Outlook, Outlook Express, Eudora, and Netscape Mail, don't provide a convenient way for you to White List the folks you want to receive email from. If you're using this sort of email system and you either aren't getting your PTO member email or want to make sure you continue to receive your email in the future, you can do something about it.
Contact the customer service people or the Postmaster at the company that provides your eMail or Internet connection (your ISP). Explain to them that Personal Trainers Online is email that you asked for and value. Ask them if they can White List the email. They'll probably ask you for some information about us. Here's what to tell them:
Sending Address: If they ask for our address, give them the address noel @ Personal Trainers Online.co.uk (no gaps) as the email.
Domain: If they need to know the domain we're mailing from, tell them :
@personaltrainers-online.co.uk
IP Address: If they ask for our sending IP address, tell them:
209.59.164.26
If you're using AOL, you can ensure that your Personal Trainers Online correspondence is delivered to your Inbox by setting your Mail Controls. Here's how:
Go to Keyword Mail Controls.
Select the screen name we're sending your Personal Trainers Online emails to.
Click Customize Mail Controls For This Screen Name.
For AOL version 9.0: You need to add our sending address to your "People I Know" list.
Open your latest Personal Trainers Online email.
Click the Add Address button (over on the right) to add
noel at Personal Trainers Online.co.uk to your "People I Know" list.
For AOL version 8.0: Select Allow eMail from all AOL members, email addresses and domains.
Click Next until the Save button shows up at the bottom.
Click Save.
For AOL version 7.0: In the section for "exclusion and inclusion parameters", include this domain: personaltrainers-online.co.uk
To ensure that your Personal Trainers Online email is delivered to your Yahoo Inbox (not the Bulk Mail folder), you can instruct Yahoo to filter it to your Inbox. Here's how:
Open your Yahoo mailbox.
Click Mail Options.
Click Filters.
Next, click Add Filter.
In the top row, labeled From header: make sure contains is selected in the pull-down menu.
Click in the text box next to that pull-down menu, then enter the address in the "From" line of your most recent Personal Trainers Online co.uk
At the bottom, where it says Move the message to:, select Inbox from the pull-down menu.
Click the Add Filter button again.
If you are using Hotmail, you can ensure that Personal Trainers Online email is delivered to your Inbox by adding our "From" address to your Safe List. Here's how:
Click the Options tab.
Select Safe List. (It's under the heading Mail Handling.)
In the space provided, enter the address in the "From" line of your most recent Personal Trainers Online email.
Click Add.
When you see the address you entered in the Safe List box, click OK.
